HHCRO and oil boilers: what installers need to know


The Home Heating Cost Reduction Obligation (HHCRO) is becoming a more widely known term throughout the industry, but what exactly do you need to know about it as an installer? We took a look at the most frequently asked questions in this installer’s guide to HHCRO and how it applies to oil boiler installations.

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What is HHCRO?

Short for the Home Heating Cost Reduction Obligation, HHCRO is a part of the government’s Energy Company Obligation (ECO) scheme. Under this part of the scheme, the big 6 energy companies finance grants for insulation and heating improvements to qualifying households in a bid to help them reduce the cost of heating their home. This part of the ECO scheme used to be referred to as the Affordable Warmth Obligation.

HHCRO has appeared on the radar of many engineers this year due to changes that the government has proposed to the ECO scheme. Many installers are now looking to include measures such as oil boiler installation and insulation in their repertoire alongside the installation of gas boilers.

Which households are eligible?

HHCRO focuses on vulnerable and low income households who are in receipt of certain benefits. These are all private rented or owner occupied properties, as social housing tenants are not eligible for this particular scheme. You can see a full list of the criteria on our Boiler Grants website (please note that this page mentions gas boiler grants, but these criteria also apply to oil boiler installation grants).

What qualifications do I need to carry out HHCRO jobs?

In order to carry out work on HHCRO jobs you will need to have certain accreditations.

Ofgem has stated that ‘Where a measure is referred to in PAS 2030:2014, the installation of the measure must be carried out in accordance with the provisions of PAS (and building regulations and any other regulations that apply to installation of the measure). Compliance with the provisions of PAS can be demonstrated where the installation is carried out by a PAS-certified installer.’

To be eligible to install oil boilers under HHCRO you will need to have a PAS 2030 Certification. You can find more information about this on the OFTEC website.

Ofgem also says that ‘for measures not referred to in PAS, measures must be installed by operatives who meet industry competency standards to install that particular measure.’

This means that you should be competent in that measure type and can benefit from having the appropriate accreditations for it, for example being oil registered with OFTEC for oil boilers. Please note that this is in addition to having a PAS 2030 Certification. If you are not already registered with OFTEC but would like to be, you can find more information on the OFTEC website.

What does Holmes Media provide?

Holmes Media generates telephone qualified HHCRO leads through our Boiler Grants website. Our HHCRO leads will put you in touch with homeowners who want the work carried out in their property.

Holmes Media does not provide the grant funding for these jobs, as this comes from the big 6 energy companies. To access funding for HHCRO, you should contact an obligated energy supplier. You can find out more in this guide for installers and industry by Ofgem.

If you’re interested in HHCRO leads or would like to learn more, please give us a call on 01858 461010 and talk to your account manager.

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